Privacy Policy

This policy explains how we use any personal information that you provide to us through our website. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.

Information we collect from you

We may collect and process the following information about you:

Information you provide to us

You may provide us with information in several ways, including by filling in forms on our website or by corresponding with us by phone and email. This includes information you provide when you register with us, sign up to receive our newsletters, conduct a product search on our website, enter any competition, promotion or survey or provide feedback on our services.

The personal information that you provide may include your name, address, email address, phone number, financial information and other information about you to enable us to provide you with our product search and other services.

Information we collect about you

When you use our website, we collect information related to the website's analytics reports which are tracked by Google Analytics. We only send to Google your information in an anonymized way that does not directly identify you.

We also collect information that you provide us when you enter any competition, promotion or survey or provide feedback on our products and services.

Information we receive from other sources

We work closely with third parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or which we collected about you.

How we use your personal information

We use your personal information for the following purposes:

Providing our services to you and fulfilling your requests

• Providing you with the information, products and services you request from us (including providing you with product search and advice services).
• Administering promotions or competitions that you enter with us.
• Allowing you to participate in our interactive features when you choose to do so.

Marketing and advertising

• Providing you and others with information about goods and services that we offer that may interest you or them.
• Customising or enhancing your experience of our services, which may use inferences about your likely interests based on your activity on the website.
• Delivering relevant advertising to you on the website.
• Measuring and understanding the effectiveness of advertising we serve to you and others.

Service improvement and account management

• Ensuring that our content is presented in the most effective manner for you and your device.
• Administering our website and for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).
• Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.
• Managing your preferences (for example, your subscription to our newsletter) and account with us.

Sharing your personal information

We may also share your personal information with third parties in the following circumstances:

Analytics and search engine providers: to help us improve our services

We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We only share this information in an anonymized way that does not directly identify you.

We may also share your personal information with third parties for the following reasons:

To comply with a legal obligation

We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of moneysaver.be, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.

Storing your personal information

By submitting your personal information, you agree to storing or processing the data. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that your personal information is adequately safeguarded in the recipient country.

Unfortunately, transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. You can delete the information that moneysaver.be holds about you by contacting us using our email office@moneysaver.be.

Cookies

We use cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you use our website. You may adjust the settings on your browser to refuse cookies. For detailed information on the cookies we use and why we use them, please read our Cookie Policy.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by updating your email preferences by clicking on the "unsubscribe" link in any marketing email we send you or by contacting us using the details below.

Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. To access, update and delete the personal information we hold about you, please email office@moneysaver.be.

We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.

Links to third party websites

Our websites and apps may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.